TERMS & CONDITIONS

 
Legal Information
By accessing any area of www.grandeur-jewelry.com (the "Web Site"), the user acknowledges this notice, and agrees to the terms and conditions, set out below. Except where stated otherwise, the term "Grandeur Jewelry" used on the Web Site and in this Statement shall be deemed to include Grandeur Jewelry Sdn Bhd and its affiliates, subsidiaries, successors and assigns.
 
 
Trademarks & Copyrights
Grandeur Jewelry owns and operates the www.grandeur-jewelry.com Web Site. Related words, domain names and logos are trademarks and the property of Grandeur Jewelry. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
 
The material contained in www.grandeur-jewelry.com, including all portions of the Web Site, content, site design, text, graphics, and the selection and arrangement thereof are Copyright © Grandeur Jewelry Sdn Bhd. ALL RIGHTS RESERVED.
 
No material from the Web Site or any web site owned, operated, licensed or controlled by Grandeur Jewelry, may be copied, reproduced, republished, posted, transmitted or distributed in any way. The user may print, in hard copy, portions of the Web Site only for the purpose of placing an order with www.grandeur-jewelry.com. The use of any such material for any other reason, on any other web site, or the modification, distribution or republication of this material without prior written permission from Grandeur Jewelry is strictly prohibited.
 
 
Refund Policy
Grandeur Jewelry guarantees all products against manufacturers defects. Defective product can be returned to Grandeur Jewelry for an exchange or credit at the full value of the original purchase.
 
 
Return Policy
Grandeur Jewelry offers a 14-day return policy on jewelry. If you are not happy with your jewelry purchase within 14 days of receipt, you may return UNUSED merchandise that has not been engraved or customized for a refund, credit or exchange. Jewelry returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a jeweler other than Grandeur Jewelry cannot be returned. Some estate jewelry and designer jewelry may be fragile and cannot be returned if damaged.
 
 
Return Procedures
We want you to be completely satisfied with your purchase from Grandeur Jewelry, and for that reason, we are glad to accept returns of purchased merchandise in accordance with the following procedures.
 
Jewelry must be return-shipped to Grandeur Jewelry within 14 days from your receipt thereof or no refund can be given.
 
DO NOT write anything related to jewelry on the box that would reveal its content.
 
Your return must be properly packaged. Include all original packaging and printed material. If your merchandise came with a diamond certificate or other certificate, it must be returned with the merchandise or you will be responsible for a $150.00 Certificate replacement charge.
 
BECAUSE THE SAFE RETURN OF YOUR PACKAGE IS AS IMPORTANT TO GRANDEUR JEWELRY AS IT IS TO YOU, PLEASE INSURE YOUR PACKAGE FOR THE FULL VALUE LISTED ON THE INVOICE. SHIP YOUR PACKAGE VIA USPS REGISTERED MAIL AND REQUEST A RETURN RECEIPT. JEWELRY MUST BE DOUBLE BOXED AND TOTALLY WRAPPED IN PAPER TAPE WITH NO SEAMS VISIBLE.
 
BECAUSE OF OUR RESPONSIBILITY TO ENSURE THAT JEWELRY IS RETURNED IN THE SAME CONDITION IN WHICH IT WAS SENT TO YOU, NO REFUND CAN BE PROCESSED UNTIL THE RETURNED ITEM HAS BEEN INSPECTED BY OUR GEMOLOGIST AND QUALITY ASSURANCE SPECIALISTS. IF ANY JEWELRY IS RETURNED IN A DAMAGED CONDITION OR IN ANY CONDITION OTHER THAN THAT IN WHICH IT WAS SOLD, GRANDEUR JEWELRY CANNOT GIVE YOU A REFUND AND WILL RETURN THE ITEM TO YOU.
 
 
Comparison Purchasing
To keep our prices low, we do not allow comparison purchasing. Comparison purchasing means buying several items with the intent of keeping the one you like best and returning the rest. This causes undue restocking and inventory overhead and can be costly. If undecided about a jewelry item, please call one of our consultants to help you make a decision.
 
 
Lifetime Service
We are also proud to offer free re-polishing, prong tightening, rhodium plating and cleaning for the life of your jewelry.
 
The item need to be in its original, undamaged condition and accompanied by its original receipt.
 
 
Disclaimer & Limitation of Liability
THE WEB SITE AND THE INFORMATION OR MATERIALS HEREIN ARE PROVIDED ON AN "AS IS, WHERE IS" BASIS. GRANDEUR JEWELRY MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE WEB SITE OR ITS CONTENTS. GRANDEUR JEWELRY DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BY USING OR ATTEMPTING TO USE THE WEB SITE, THE USER EXPRESSLY ACKNOWLEDGES THAT GRANDEUR JEWELRY MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE CONTENT OF THE WEB SITE: 
 
(i) THERE ARE NO WARRANTIES OR REPRESENTATIONS MADE REGARDING THE CONTENT OF THE WEB SITE IN TERMS OF HOW CURRENT IT IS, ITS ACCURACY, OR ITS COMPLETENESS; AND
 
(ii) AS A SERVICE TO USERS OF THE WEB SITE, GRANDEUR JEWELRY INCLUDES LINKS TO OTHER WEB SITES OVER WHICH GRANDEUR JEWELRY HAS NO CONTROL. GRANDEUR JEWELRY PROVIDES NO ENDORSEMENT OR REPRESENTATION OF ANY KIND REGARDING THE PRODUCTS, SERVICES, CONTENT OR APPROPRIATENESS OF CONTENT OF SUCH WEB SITES, AND THE USERS HEREBY IRREVOCABLY WAIVES ANY CLAIM AGAINST GRANDEUR JEWELRY WITH RESPECT TO SUCH WEB SITES.
 
EXCEPT AS SPECIFICALLY STATED ON THE WEB SITE, NONE OF GRANDEUR JEWELRY OR ANY OF ITS RESPECTIVE DIRECTORS, EMPLOYEES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEB SITE, OR ANY HYPERLINKED WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.
 
PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
 
WHILE WE TAKE GREAT CARE TO ENSURE OUR ADVERTISING IS ACCURATE, MISTAKES MAY OCCUR. WHEN A MISTAKE IS NOTICED WE WILL CORRECT IT AS SOON AS POSSIBLE AND WILL NOTIFY CUSTOMERS WHO ARE AFFECTED. WHERE NECESSARY, AN ORDER MAY BE CANCELLED PRIOR TO SHIPPING THE PRODUCT.
 
ALL PRICES QUOTED ARE IN US DOLLARS.
 
GRANDEUR JEWELRY RESERVES THE RIGHT TO LIMIT QUANTITIES.
 
USERS - The user acknowledges that any content, offers, information, opinions (including, without limitation, reviews) ("Content") he or she may provide to the Web Site becomes the property of Grandeur Jewelry, including all copyright, without reservation, and user waives in favor of Grandeur Jewelry any and all moral rights in such Content. The user acknowledges and agrees that all or any portion of the Content may be used, edited, reproduced, published, translated, sublicensed, copied and distributed and/or incorporated into other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such Content, without compensation of any kind to the user.
 
By submitting Content to Grandeur Jewelry, the user automatically warrants that he/she has the full right and authority to submit such Content, and that none of such Content is subject to any copyright or other proprietary right of a third party.
 
Any Content expressed or made available by third parties, including any other user of the Web Site, are those of the respective third parties and not of Grandeur Jewelry or its licensors, or any of their officers, directors, employees or agents.
 
The owners and operators of the Web Site reserve the right to not publish, or to remove any Content that they deem in their sole discretion, to be inappropriate for the Web Site, for any reason whatsoever.
 
 
Governing Law & Jurisdiction
The Web Site (excluding linked web sites) is controlled by Grandeur Jewelry from its offices within Malaysia. The Web Site can be accessed from all provinces and territories of Malaysia, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of Malaysia, by accessing the Web Site, the user agrees that all matters relating to access to, or use of, the Web Site, or any other hyperlinked web site, shall be governed by the laws of Malaysia and the federal laws of Malaysia applicable therein. The user also agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of Malaysia and acknowledges that the user does so voluntarily and is responsible for complying with local laws.
 
 
No Solicitation
The Web Site and the information contained herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities.
 
 
Linked Sites
If Grandeur Jewelry has provided links or pointers to other web sites, no inference or assumption should be made and no representation should be implied that Grandeur Jewelry is connected with, operates or controls these web sites. Grandeur Jewelry is not responsible for the content or practices of third party Web sites that may be linked to this Site. This Site may also be linked to other Web sites operated by companies affiliated or connected with Grandeur Jewelry. When visiting other web sites, however, you should refer to each such Web site's individual "Terms of Use" and not rely on this Agreement.
 
 
Photographs
All photos on this website are for illustrative purposes only. Actual products may vary in color, appearance and layout. Grandeur Jewelry accepts no liability for any differences between website photos and actual products as manufactured.